All Major Carriers Accepted · Nassau County, NY
★★★★★
4.5
71 Google Reviews
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★★★★★
4.5
25 Yelp Reviews

We Accept All Major
Insurance Carriers

Nassau County’s trusted collision center for over 40 years. We work directly with your adjuster, handle all the paperwork, and fight to maximize your payout — no matter who your insurer is.

I-CAR Gold Certified ASE Certified Free Towing Included Est. 1976 — 40+ Years
Select Your Carrier

We Work With Your Insurance —
Whoever That Is

Click your carrier below to see exactly how we handle your claim, what your policy should cover, and why Nassau County drivers choose Brookside over insurer-recommended shops.

Don’t see your carrier? Call us — we work with every licensed insurer in New York.

Brookside Auto Center — Merrick, NY
Know Your Rights

You Are Never Required to Use Your Insurer’s Shop

New York State law gives you the legal right to choose any licensed repair facility — period. Your insurance company may recommend or even pressure you toward their network shops, but they cannot require it.

Insurer-preferred shops are optimized for the insurer’s cost — not your repair quality. At Brookside, our I-CAR Gold certified technicians work for you, using OEM-compatible parts and manufacturer-spec procedures to restore your vehicle properly.

  • NY State law guarantees your right to choose any licensed shop
  • We contact your insurer directly — no paperwork hassle for you
  • We file supplements for all covered damage, maximizing your payout
  • Factory-spec repairs using OEM-compatible parts on every job
  • Free 24-hour emergency towing to our Merrick collision center
Call (516) 378-9162

Our Process Is Simple

01

Call Us Before You File

Tell us what happened before you call your insurer. We’ll walk you through the process and advise on exactly what your policy should cover — protecting your claim from the start.

02

We Contact Your Insurer For You

We file your claim, manage all adjuster communications, document every covered repair, and fight for your maximum payout. You don’t need to make a single call to your insurer.

03

Pick Up Your Restored Vehicle

Your vehicle is returned to factory condition — detailed inside and out. We handle final billing directly with your insurer and keep you updated at every step.

Customer Reviews

What Our Customers Say

4.5 stars4.5 · 71 Google Reviews  ·  4.5 · 25 Yelp Reviews
5 stars

“Working with Brookside put me completely at ease! Laura and Paul took care of everything — insurance, rental return, and the paint match on my RED Mazda CX-30 was incredible. My car has never looked this good. HIGHLY recommend!”

Gabriella S.
Verified Google Review
5 stars

“I can’t recommend Paul and everyone at Brookside enough! My first time going through insurance — Paul walked me through every step and kept me updated from start to finish. From starting the claim to pickup, I was never left in the dark. Thank you!!”

Gracyn H.
Verified Google Review
5 stars

“Paul was incredibly helpful — taking photos for insurance, walking me through next steps, and coordinating everything. His team made what could have been a stressful experience feel completely seamless. My car looks brand new!”

Gena L.
Verified Google Review
Common Questions

Insurance Collision Repair — FAQ

Answers to the most common questions about using your insurance for collision repair at Brookside Auto Center.

Yes. New York State law gives you the absolute right to choose any licensed repair facility for your vehicle — regardless of what your insurance company recommends. You are never required to use an insurer’s preferred or approved shop network. At Brookside, we work with all major carriers and advocate for your maximum payout.
In most cases, yes. We work directly with your adjuster to document all covered damage and file supplements where needed. Our 40 years of experience with Nassau County insurers means we know exactly what your policy should cover — and we fight to make sure you get it.
No. New York State law does not require you to get multiple estimates. You can bring your vehicle directly to Brookside, and we will provide a complete estimate and work with your insurer from there. We handle all adjuster communication on your behalf.
They cannot legally require that in New York. You always have the right to choose your own repair facility. If your insurer is directing you to a specific shop, call us — we’ll walk you through your rights and handle the insurer communication from there.
Yes. We offer convenient on-site car rentals so you stay mobile throughout your repair. Many insurance policies include rental reimbursement coverage — we’ll coordinate with your adjuster to confirm your benefit and minimize your out-of-pocket cost.
Most repairs are completed within 5–10 business days depending on the extent of damage. We contact your insurer promptly to get claim approval, keep you updated throughout the process, and work to return your vehicle as quickly as possible — without cutting corners.
Free Estimate

Start Your Insurance
Claim Today

No obligation. We assess your damage, contact your insurer on your behalf, and provide a clear estimate — usually same day.

Free towing from anywhere on Long Island
On-site rental car for all collision jobs
We contact your insurer and fight for your maximum payout
I-CAR Gold & ASE certified technicians

Or call us directly:
(516) 378-9162

Request a Free Estimate

We’ll get back to you within 1 business hour.

Service Area

Serving All of Nassau County

Brookside Auto Center provides certified insurance collision repair throughout Nassau County and Long Island, NY — including:

MerrickBellmoreFreeportBaldwinWantaghSeafordMassapequaRockville CentreValley StreamOceansideLynbrookHewlettWoodmereLong BeachEast MeadowLevittownHicksvilleGarden City