We Accept MetLife
And Fight For Your Maximum Payout.
We work directly with MetLife auto insurance adjusters to maximize your collision claim and restore your vehicle to factory condition. Over 40 years serving Nassau County — we know MetLife’s claims process and exactly what your policy entitles you to.
You Don’t Have to Use MetLife’s Preferred Body Shops
MetLife may point you toward their preferred repair network — but New York State law gives you the absolute right to choose any licensed body shop. Our I-CAR Gold certified technicians work for you, not MetLife, fighting for your maximum payout and a proper factory-spec restoration.
Your Choice of Shop Is Legally Protected
New York State law guarantees your right to choose any licensed repair facility — MetLife’s preferred network is not mandatory.
We Work for You, Not MetLife
Our certified team documents all covered damage and advocates for maximum MetLife coverage — not the insurer’s minimum.
40 Years of Claims Experience
We know exactly how MetLife’s adjuster process works and how to negotiate for the complete repair your policy should fund.
OEM Parts, Factory-Spec Repair
Every vehicle is restored to manufacturer tolerances using OEM-compatible parts — protecting safety ratings and resale value.
Nassau County’s Trusted MetLife Auto Collision Center
Free Towing to Our Shop
Free 24-hour emergency towing to our Merrick collision center — for all insurance claims.
Call for a tow ›
On-Site Car Rentals
Convenient on-site rental services for all collision repairs.
Get a free estimate ›
We Handle Your MetLife Claim End-to-End
We contact MetLife directly, manage all adjuster communications, file supplements for every covered repair, and handle billing end-to-end. Our 40 years navigating insurance claims means you get every dollar your MetLife policy covers.
Call us before your insurer ›Our Process Is Simple
Call Us Before You File
Tell us what happened before you call MetLife. We’ll walk you through the process and advise on exactly what your policy should cover — protecting your claim from the start.
We Contact MetLife For You
We file your claim, manage all adjuster communications, document every covered repair, and fight for your maximum MetLife payout. You don’t need to make a single call.
Pick Up Your Restored Vehicle
Your vehicle is returned to factory condition — detailed inside and out. We handle final billing directly with MetLife and keep you updated at every step.
Complete Collision Services — All Covered by MetLife
From minor fender damage to major structural repairs — every job handled by I-CAR Gold and ASE certified technicians with 40 years of Nassau County experience.
Collision Repair
Full structural and panel repair after any accident — restored to factory specification, covered by your MetLife policy.
Frame Straightening
Computerized measurement and precision straightening to restore exact factory geometry after any structural impact.
Paint Matching
Computerized color matching on all paint codes — factory-seamless results on every repair, covered by your MetLife claim.
Dent & Bumper Repair
Expert dent removal and bumper restoration — including paintless dent repair for minor damage eligible under your policy.
Glass Replacement
Windshield and window replacement with OEM-quality glass — often covered by comprehensive coverage in your MetLife policy.
Full Claim Management
We manage your entire MetLife claim — adjusters, supplements, and all paperwork handled so you don’t have to.
MetLife Insurance Collision Repair — FAQ
Answers to the most common questions about using MetLife Insurance for collision repair at Brookside.
What Our Customers Say
“Paul and his team rebuilt my car better than before the accident. At pickup they had compounded and waxed the whole car — even areas not involved in the accident. It hasn’t looked this good since the day I drove it off the dealer lot.”
“Paul and Richie really take care of you. I was blown away by their responsiveness, patience in explaining everything, and resourcefulness with rentals and insurance. My truck was back exactly when they said, looking better than ever.”
“Working with Brookside put me completely at ease! Laura and Paul took care of everything — insurance, rental return, and the paint match on my RED Mazda CX-30 was incredible. My car has never looked this good. HIGHLY recommend!”
Start Your MetLife
Claim Today
No obligation. We assess your damage, contact MetLife on your behalf, and provide a clear estimate — usually same day.
Or call us directly:
(516) 378-9162
Request a Free Estimate
We’ll get back to you within 1 business hour.
We Accept All Major
Insurance Carriers
Beyond MetLife, we work with every major insurance company in New York. Call us first — we fight for your maximum payout regardless of your carrier.
Don’t see your carrier? Call us — we work with them too.
Call Us First — Before You File Your Claim
Most customers leave money on the table by going through their insurer alone. We contact MetLife directly, advocate for your maximum payout, and handle all billing — at no extra cost to you.
Call us before your insurer ›Serving All of Nassau County
Brookside Auto Center provides certified collision repair to MetLife policyholders throughout Nassau County and Long Island, NY — including: